Privacy Policy

Last updated: 26 July 2026

This Privacy Policy explains how MOBILES FOR ALL LTD ("we", "us", "our"), a company based at 111 London Road, Headington, Oxford, England, OX3 9HZ, collects, uses, and protects information relating to visitors of our website and customers who contact or order from us.

1. Information we collect

We may collect the following information when you interact with us:

• Details you provide when placing an order over the phone, such as your name, delivery address, and order details.
• Information you give us when you contact us for support or enquiries.
• Basic technical information collected automatically when you browse our website, such as browser type, device type, and pages visited.

We do not collect payment card details directly; any payment is processed through the method agreed with you at the time of order and is not stored by us on this website.

2. How we use information

We use the information we collect to:

• Process and fulfil your orders, including arranging delivery.
• Respond to enquiries and provide customer support, including warranty assistance.
• Maintain records required for accounting, tax, and legal compliance.
• Improve our website, products, and services.
• Meet our legal and regulatory obligations.

3. Our legal basis for processing

We process personal information where it is necessary to perform a contract with you (such as fulfilling an order), where we have a legitimate business interest (such as improving our service), or where we are required to by law.

4. Sharing your information

We do not sell your personal information. We may share limited information with:

• Delivery and courier partners, solely to fulfil and track your order.
• Professional advisers, regulators, or authorities where required by law.
• Service providers who support our business operations, under appropriate confidentiality arrangements.

5. How long we keep information

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements.

6. Keeping information secure

We take reasonable technical and organisational steps to protect the information we hold from unauthorised access, loss, or misuse. No method of storage or transmission is completely secure, but we work to keep information appropriately protected.

7. Cookies

Our website may use basic cookies or similar technologies to help it function correctly and to understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect how the website performs.

8. Your rights

Depending on applicable law, you may have rights to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

9. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contacting us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

MOBILES FOR ALL LTD
111 London Road, Headington, Oxford, England, OX3 9HZ
Telephone: 0333 011 7979